July 3, 2020

MHA Specialty Pharmacy Solutions: Patient Engagement Strategies for Your Pharmacy

Published Online: Tuesday, Oct 20, 2015

The explosion of mobile technology has created a surge of new communication options for specialty pharmacies. According to a 2015 report from Pew Research Center, 64% of American adults own a smartphone, up from 35% in 2011.

Meanwhile, Medical News Today reported in September 2014 that 20% of smartphone users had one or more apps to track and manage their health. Smartphone-linked devices, apps, and wearable electronics are among the trending technologies that health care professionals, including specialty pharmacies, are employing to drive higher patient engagement.

The MHA SPS team closely monitors and evaluates technology solutions to help specialty pharmacies remain competitive and have access to innovations in health care. For example, MHA SPS is piloting a text-messaging and patient-monitoring platform intended to help pharmacies improve patient outcomes.

The service will create another touchpoint for pharmacists to help their patients take medications on time and as prescribed, receive important safety information, and remember to refill prescriptions. In addition, in May 2015, MHA SPS launched a new Web-based reporting platform for MHAuthorizeRxTM powered by CoverMyMeds, a leader in electronic prior authorization solutions.

The addition of this exclusive reporting suite provides MHA pharmacy members with an easily accessible, built-in analytics platform to help drive visibility into their prior authorization activities and trends. Convenient, data-driven information about prior authorization activity enables pharmacies to better understand the electronic prior authorization process and improve their patient outcomes.

“Our unique collaborations with leading-edge health care technology companies are focused on helping our pharmacy members drive business efficiencies and enhance patient care,” says Erik Halstrom, Vice President, MHA SPS.

Solutions for Success

Armed with a deep understanding of the market and the needs of specialty pharmacy stakeholders, MHA SPS offers an ever-expanding spectrum of specialty service solutions, including:
  • Specialty pharmaceutical contracts with data agreements
  • Technology solutions
  • Clinical services and education
  • Data collection and reporting
  • Experienced account management
  • Association and strategic partnerships
  • Accreditation resources
  • Legislative resources 
“We are committed to partnering with our specialty pharmacy members and providing tools, resources, and expert services that address their current and future needs,” says Halstrom. 

About the Specialty Pharmacy Times Industry Guide

The Specialty Pharmacy Times Industry Guide includes comprehensive editorial content relative to all specialty pharmacy stakeholders. Content includes information relative to market trends, commercialization, distribution, order to cash, HUB Services, managed care strategies and DIR fees. The guide also includes profiles, and a complete list of stakeholders along the patient journey: specialty pharmacies, wholesaler distributors, manufacturers, support services, group purchasing, and trade associations.

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